Server status [18/05/12 03:09]

Setting up an email account

Step 1

Open up Outlook

From the “File” tab, click the “Account Settings” button and select the Add or Remove option

Click the “New” button.

Select Email and then select to 'Manually configure server settings or server types' and select Next

Select “Internet Email” and select Next

Step 2

You are now asked to enter the following information:

Your name: Your full name, as you wish it to appear to people receiving email from you.

E-mail Address: Your full email address as supplied to you by us, eg john@johnsmith.com

Account type: Select “POP3” from the drop-down menu

Incoming mail server: mail.thedesignmechanics.com

Outgoing mail server (SMTP): smtp.thedesignmechanics.com

Username: Your username as we have supplied to you, for example “johnsmith-john”

Password: Your password as we have supplied to you. Please note that passwords are case sensitive so make sure you do not have your Caps Lock turned on when entering it.

Important check boxes: “Remember Password” box should be ticked.

“Require logon using Secure Password Authentication (SPA)” should NOT be ticked

Do not click on “Next” just yet, instead click on the “more settings” button.

Step 3

On the “General” tab, enter your email address in the box marked “Reply E-Mail”

If you like you can also enter your company name here, if not leave this box blank.

Now click the tab marked “Outgoing Server”

Important:
Please ensure that you tick the box marked “My outgoing server (SMTP) requires authentication” otherwise you will not be able to send emails

Select the option marked “Use same settings as my incoming mail server”

Click “OK”

Click “Next”

At this stage, Outlook will “Test Account Settings...” to check you have entered all the information correctly. If this returns any errors, go back and check that you have ticked all boxes that should be ticked and that you have entered all names, servers and usernames correctly.

Click “Finish”